Mpix Reviews
Based on 10 customer reviews and online research, mpix.com has a consumer rating of 3.6 out of 5 stars, indicating that most customers are generally satisfied with Mpix.
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4 Stars(1)
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2 Stars(3)
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1 Star(1)
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How would you rate Mpix?
Customer Reviews (10)
Had issues with delivery, so had to contact support. The response was within minutes, took care, results exceeded expectations. Recommend! Best experience!
Mpix delivers such amazing quality. A professional photographer recommend this Mpix to me, and now, I can see why professionals would use them. After several orders (books, mounted photos, prints) I remain impressed and am a loyal customer. Happy recommend to anyone.
At a low cost, you have superior stuff. To get a glorious result, we register on your website. Thank you so much for your quality work, and we are all pleased with your goods.
I don’t understand how anyone could give this site anything less than 5 stars; the quality of my prints were astounding, and their customer service was even better. There was a mistake in my order (from MY end - I blame mom brain) and they were quick, professional, and most importantly KIND while helping me resolve the issue. Can not recommend this site enough!!!
I don't understand how anyone could give this site anything less than 5 stars; the quality of my prints were astounding, and their customer service was even better. There was a mistake in my order (from MY end - I blame mom brain) and they were quick, professional, and most importantly KIND while helping me resolve the issue. Can not recommend this site enough!
I love the pictures I got from here! Just keep in mind the Giclee matte print IS matte and it can affect what your picture looks like(or what you were expecting)but i still love mine. Definitely coming back soon!
Recieved horrible, grainy prints and put under the hassle of sending them back to get a refund. The shipping barcode they sent hasn't worked with FedEx and I'm still stuck with worthless prints and out $54.00. I hope customer service will do something.
I ordered over 200 pictures for my son's graduation from Mpix, based on a photographer's' recommendation. However, the quality of the wallets I received was very disappointing. Their photo paper is super thin, even thinner than a regular photo you would get at any other retailer for photos. It is wobbly in your hand when you move it! I am embarrassed to hand these out, honestly, but due to the timeline of our events, I am stuck with them. They are nothing like other senior pictures I received from friends. The website showed them stacked thick, and I feel it was not accurately represented. Also, the printing on them is quite small and very hard to even notice, and I made it as big & bold as it allowed. I am disappointed I decided to try a new company for such an important event to us, and assumed paying more than competitors would generally warrant higher quality.
My review is based just on the product I ordered. Not on the company. They were wonderful, receptive customer service is amazing. With that said, I ordered a piece called a stand out. It's quite expensive but the quality is poor. The board bows and does not sit flush against the wall. And the picture started peeling from the board within a couple of days. Definitely not worth the money and really disappointed.
I recently sent some two separate photo orders to Mpix. The order process was easy enough and all arrived just fine. The problem is the photos are completely unusable. The file I sent they stated showed some reflected light on part of the photos. My problem is, they printed the photos knowing they would not look good. If the file I sent was not appropriate for printing, they should have notified me so I could have done something. Instead, they made terrible unusable prints, charged my credit card and shipped the rotten reprints to me. I will never use this company again as they have NO QUALITY CONTROL. They should look at the pictures they are making.
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