Mpix Reviews

Based on 10 customer reviews and online research, mpix.com has a consumer rating of 3.6 out of 5 stars, indicating that most customers are generally satisfied with Mpix.

3.6 / 5.0

10 Reviews

5 Stars(5)

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4 Stars(1)

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3 Stars(0)

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2 Stars(3)

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1 Star(1)

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How would you rate Mpix?

Customer Reviews (10)

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Janet Marshall
Posted on 05/21/2021
Amazing customer service!

Had issues with delivery, so had to contact support. The response was within minutes, took care, results exceeded expectations. Recommend! Best experience!

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Noelle Hamilton
Posted on 03/30/2021
Mpix delivers such amazing quality

Mpix delivers such amazing quality. A professional photographer recommend this Mpix to me, and now, I can see why professionals would use them. After several orders (books, mounted photos, prints) I remain impressed and am a loyal customer. Happy recommend to anyone.

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Daisy Reynolds
Posted on 12/29/2020
At a low cost, you have superior stuff. To get a glorious result, we register on your website. Thank

At a low cost, you have superior stuff. To get a glorious result, we register on your website. Thank you so much for your quality work, and we are all pleased with your goods.

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Guest
Posted on 12/11/2020
Incredible product & customer service

I don’t understand how anyone could give this site anything less than 5 stars; the quality of my prints were astounding, and their customer service was even better. There was a mistake in my order (from MY end - I blame mom brain) and they were quick, professional, and most importantly KIND while helping me resolve the issue. Can not recommend this site enough!!!

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Eva Clark
Posted on 12/11/2020
Incredible product & customer service!

I don't understand how anyone could give this site anything less than 5 stars; the quality of my prints were astounding, and their customer service was even better. There was a mistake in my order (from MY end - I blame mom brain) and they were quick, professional, and most importantly KIND while helping me resolve the issue. Can not recommend this site enough!

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Cassandra Phillips
Posted on 12/01/2020
I love the pictures I got from here

I love the pictures I got from here! Just keep in mind the Giclee matte print IS matte and it can affect what your picture looks like(or what you were expecting)but i still love mine. Definitely coming back soon!

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Max Fuller
Posted on 08/30/2020
Use another company.

Recieved horrible, grainy prints and put under the hassle of sending them back to get a refund. The shipping barcode they sent hasn't worked with FedEx and I'm still stuck with worthless prints and out $54.00. I hope customer service will do something.

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Charlene Perez
Posted on 07/05/2020
Prepare for thin photo paper

I ordered over 200 pictures for my son's graduation from Mpix, based on a photographer's' recommendation. However, the quality of the wallets I received was very disappointing. Their photo paper is super thin, even thinner than a regular photo you would get at any other retailer for photos. It is wobbly in your hand when you move it! I am embarrassed to hand these out, honestly, but due to the timeline of our events, I am stuck with them. They are nothing like other senior pictures I received from friends. The website showed them stacked thick, and I feel it was not accurately represented. Also, the printing on them is quite small and very hard to even notice, and I made it as big & bold as it allowed. I am disappointed I decided to try a new company for such an important event to us, and assumed paying more than competitors would generally warrant higher quality.

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Mitchell Crawford
Posted on 06/09/2020
Very disappointed

My review is based just on the product I ordered. Not on the company. They were wonderful, receptive customer service is amazing. With that said, I ordered a piece called a stand out. It's quite expensive but the quality is poor. The board bows and does not sit flush against the wall. And the picture started peeling from the board within a couple of days. Definitely not worth the money and really disappointed.

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Allan Schmidt
Posted on 05/12/2020
They Do Not Check their work for Quality Date: May 11th 2020

I recently sent some two separate photo orders to Mpix. The order process was easy enough and all arrived just fine. The problem is the photos are completely unusable. The file I sent they stated showed some reflected light on part of the photos. My problem is, they printed the photos knowing they would not look good. If the file I sent was not appropriate for printing, they should have notified me so I could have done something. Instead, they made terrible unusable prints, charged my credit card and shipped the rotten reprints to me. I will never use this company again as they have NO QUALITY CONTROL. They should look at the pictures they are making.

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